From time to time many of our customers write and tell us about how them feel about our services, here is a sampling of their

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comments. Your feelings say a lot about our services and we encourage you to contact us with your suggestions and thoughts about our performance in serving you. Please drop us a email or letter to tell us how you feel about our service.

"I wanted to relate an incident with one of your drivers that I think is worthy of some praise. "

"Two weeks ago, one of your drivers, Dave Ryan, came to pick up one of our residents for an appointment. She was very upset; crying because she couldn't find her hat and it was a very cold morning. We tried putting a blanket around her but she was adamant about her hat and refused to go. Mr. Ryan was very patient the whole time while the aides searched her room and was very understanding when ultimately she declined the transport. The next day when he arrived to try again, he brought a hat that he had purchased himself to give to the resident. It did the trick and she was willing to go to the appointment."

Life Care Center, Plymouth, MA